Aetna Better Health — Florida — Medicaid
Managed MedicaidVerified · August 2026Florida
⚠ Florida-specific contact information: Heads up
- Standard timely filing
- 180 days
- Appeal filing window
- Not yet published
- Prior authorization
- Not yet published
- Appeal channel
- Not yet published
- Provider portal
- Available
- Verification
- Verified · August 2026by AR Guide team
Payer Contact Finder
Know before you call
Provider portal
Aetna Better Health Provider Portal (opens in a new tab)Aetna Better Health of Florida provider portal — claims submission, status and prior authorization.
- Standard filing limit
- 180 days
- Counted from
- date of service
- Appeal filing limit
- Not stated
- Appeal window from
- Not stated
- Notes
- Aetna Better Health of Florida: file claims within 180 days of the date services were provided, unless a contractual exception applies (official page).
- Provider portal
- https://www.aetnabetterhealth.com/florida/providers/ (opens in a new tab)Verified · August 2026Verified Aug 18, 2026 · Official web pageView source (opens in a new tab)
Aetna Better Health of Florida provider portal — claims submission, status and prior authorization.
- Provider Services
- 800-441-5501Verified · August 2026Verified Aug 18, 2026 · Official web pageView source (opens in a new tab)
Aetna Better Health of Florida Provider Services — claims, prior authorization and eligibility (official page; Mon–Fri 8 a.m.–7 p.m. ET).
Every contact is individually source-tracked and shows the date it was last verified. A green “Verified” badge only appears when a source and verification date exist.
- Features
- claims, eligibility, enrollment
- Registration required
- Yes
- Notes
- Aetna Better Health of Florida provider portal — claims submission, status and prior authorization.
Provider portal
Aetna Better Health of Florida provider portal — claims submission, status and prior authorization.
Referrals
Not yet published for this entry. Referral requirements and retro-referral rules are published only when verified against a source.
Appeals
Not yet published for this entry. Appeal levels, filing channels and external-review options are published only when verified against a source.
Documentation requirements
Not yet published for this entry. Required documentation for appeals and additional-information requests is published only when verified against a source.
- Common CARCs
- 19729
- Common RARCs
- MA119N29
- Top reasons
- Precertification / prior authorization / notification absent (CARC 197) — the payer documents authorization requirements for covered services.; Timely filing (CARC 29) — this plan documents a 180-day claim-filing window from the date of service; claims filed after the window are denied for exceeding the time limit (paired RARC MA119: provider-level adjustment for late claim filing).
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Recent updates
Change log
- Verified provider portal · Aug 18, 2026Aetna Better Health FL — Contact Us for Providers
- Verified provider services contact · Aug 18, 2026Aetna Better Health FL — Contact Us for Providers
- Verified timely filing · Aug 18, 2026Aetna Better Health FL — File or Submit a Claim
- Verified portal information · Aug 18, 2026Aetna Better Health FL — Contact Us for Providers
- Verified denial patterns · Aug 18, 2026Aetna Better Health FL — Prior Authorization for ProvidersAetna Better Health FL — File or Submit a Claim
- Entry last reviewed · Aug 18, 2026Aetna Better Health FL — Contact Us for ProvidersAetna Better Health FL — File or Submit a Claim
Contact information is provided for reference and is verified against the cited source as of the date shown. Payer contact information may change. Always confirm the appropriate contact for the member's plan and claim.
Source & verification
Directory record
- Geographic scope
- Florida
- Line of business
- Managed Medicaid
- Last reviewed
- Aug 18, 2026
- Verified by
- AR Guide team
- Aetna Better Health FL — Contact Us for Providers — https://www.aetnabetterhealth.com/florida/providers/contact-us.html
- Aetna Better Health FL — File or Submit a Claim — https://www.aetnabetterhealth.com/florida/providers/file-submit-claims.html
- Aetna Better Health FL — Prior Authorization for Providers — https://www.aetnabetterhealth.com/florida/providers/prior-authorization.html