Medicaid — New Mexico
MedicaidVerified · August 2026New Mexico
⚠ New Mexico-specific contact information: Heads up
- Standard timely filing
- 90 days
- Appeal filing window
- Not yet published
- Prior authorization
- Not yet published
- Appeal channel
- Not yet published
- Provider portal
- Available
- Verification
- Verified · August 2026by AR Guide team
Payer Contact Finder
Know before you call
Provider portal
NM Medicaid Portal (opens in a new tab)New Mexico Medicaid web portal — claims and eligibility.
- Standard filing limit
- 90 days
- Counted from
- date of service
- Appeal filing limit
- Not stated
- Appeal window from
- Not stated
- Notes
- New Mexico Medicaid claims must be received within 90 calendar days of the date of service (N.M. Admin. Code 8.302.2.11).
- Provider portal
- https://nmmedicaid.portal.conduent.com/ (opens in a new tab)Verified · August 2026Verified Aug 18, 2026 · Official web pageView source (opens in a new tab)
New Mexico Medicaid web portal — claims and eligibility.
- Claims
- 800-299-7304Verified · August 2026Verified Aug 18, 2026 · Official web pageView source (opens in a new tab)
New Mexico Medicaid provider line — automated service for claims and eligibility (official HCA contact page; local 505-827-3100).
Every contact is individually source-tracked and shows the date it was last verified. A green “Verified” badge only appears when a source and verification date exist.
- Features
- claims, eligibility, enrollment
- Registration required
- Yes
- Notes
- New Mexico Medicaid web portal — claims and eligibility.
Provider portal
New Mexico Medicaid web portal — claims and eligibility.
Referrals
Not yet published for this entry. Referral requirements and retro-referral rules are published only when verified against a source.
Appeals
Not yet published for this entry. Appeal levels, filing channels and external-review options are published only when verified against a source.
Documentation requirements
Not yet published for this entry. Required documentation for appeals and additional-information requests is published only when verified against a source.
- Common CARCs
- 29
- Common RARCs
- MA119N29
- Top reasons
- Timely filing (CARC 29) — New Mexico Medicaid documents a 90-day claim-filing window from the date of service; claims filed after the window are denied for exceeding the time limit (paired RARC MA119: provider-level adjustment for late claim filing).
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Recent updates
Change log
- Verified provider portal · Aug 18, 2026NM HCA — Contact Us (providers)
- Verified claims contact · Aug 18, 2026NM HCA — Contact Us (providers)
- Verified timely filing · Aug 18, 2026N.M. Admin. Code 8.302.2.11 (billing and claims filing limitations)
- Verified portal information · Aug 18, 2026NM HCA — Contact Us (providers)
- Verified authorization policy · Aug 18, 2026New Mexico Medicaid (Turquoise Care) — Prior Authorization
- Verified denial patterns · Aug 18, 2026N.M. Admin. Code 8.302.2.11 (billing and claims filing limitations)
- Entry last reviewed · Aug 18, 2026N.M. Admin. Code 8.302.2.11 (billing and claims filing limitations)NM HCA — Contact Us (providers)
Contact information is provided for reference and is verified against the cited source as of the date shown. Payer contact information may change. Always confirm the appropriate contact for the member's plan and claim.
Source & verification
Directory record
- Geographic scope
- New Mexico
- Line of business
- Medicaid
- Last reviewed
- Aug 18, 2026
- Verified by
- AR Guide team
- N.M. Admin. Code 8.302.2.11 (billing and claims filing limitations) — https://www.law.cornell.edu/regulations/new-mexico/N-M-Admin-Code-SS-8.302.2.11
- NM HCA — Contact Us (providers) — https://www.hca.nm.gov/contact_us/
- New Mexico Medicaid (Turquoise Care) — Prior Authorization — https://www.hca.nm.gov/providers/