CARC155ReferenceCurrentVerified Aug 15, 2026CARC 155
AR Guide explanation
What it means
The patient refused the service or procedure.
AR Guide knowledge
Common denial category
AR Guide knowledge
Common causes
- Patient declined the service
- Service documented as refused in the record
AR Guide knowledge
What AR should verify
- Confirm the service was actually performed
- Review the documentation of the refusal
AR Guide knowledge
Recommended action
- Correct the claim if the service was not performed
- If performed despite refusal, appeal with documentation
About this guidance: Note
AR Guide knowledge is general reference content written by our team — it is not payer-specific policy and never replaces the payer’s documentation or your contract. Always confirm specifics with the payer.