Appeal Letter Templates

Downloadable Word templates for the most common denials. Each file opens in Microsoft Word — replace the [bracketed placeholders] with your practice's details and the case specifics.

Before you send: Note

Templates are educational starting points — not legal advice and not statements of payer policy. Verify the payer's appeal address, submission method (portal / fax / mail) and deadline from the payer's own documentation, and include the specific evidence the payer asked for. Deadlines vary by payer, plan and state.

Timely Filing Appeal — Proof of Timely Submission

CARC 29

Appeal a timely-filing denial with proof the claim was submitted within the deadline — submission receipt, clearinghouse report, or portal confirmation.

For: Billing staff appealing a CARC 29 denial where the claim was submitted on time. · Last reviewed 2026-08-16 · Related guide: Timely Filing

Download .doc

Eligibility / Coverage Appeal — Coverage Existed on DOS

CARC 27CARC 204CARC 31

Appeal an eligibility denial where coverage existed but verification failed — attach the eligibility confirmation for the date of service.

For: Billing staff appealing CARC 27 / 204 / 31 denials with a valid coverage confirmation. · Last reviewed 2026-08-16 · Related guide: Eligibility & Coverage

Download .doc

Medical Necessity Appeal — Criterion-by-Criterion Response

CARC 50CARC 151

Respond to a medical-necessity denial by addressing each policy criterion with the documentation that meets it.

For: Clinical + billing staff appealing CARC 50 / 151 denials with supporting documentation. · Last reviewed 2026-08-16 · Related guide: Medical Necessity

Download .doc

Authorization Appeal — Valid Authorization on File

CARC 197CARC 15

Appeal a missing/expired authorization denial where an authorization existed but was misapplied or expired in processing.

For: Billing staff appealing CARC 197 / 15 denials with the original authorization number. · Last reviewed 2026-08-16 · Related guide: Authorization

Download .doc

Duplicate Claim Appeal — Corrected Claim Was Legitimate

CARC 18

Appeal a duplicate denial where a legitimate corrected claim (frequency code 7) was treated as a new duplicate.

For: Billing staff appealing CARC 18 denials on corrected claims. · Last reviewed 2026-08-16 · Related guide: Duplicate Claims

Download .doc