AGAR Guide
CARC204ReferenceCurrentVerified Aug 15, 2026

CARC 204

AR Guide Workflow

Non-Covered Services

The service is not covered under the patient's benefit plan — an exclusion, a coverage limit, or a service the plan simply does not include.

Open denial workflow

AR Guide explanation

What it means

This service, equipment or drug is not covered under the patient's current benefit plan.

AR Guide knowledge

Common denial category

Non-Covered Services — The service is not covered under the patient's benefit plan — an exclusion, a coverage limit, or a service the plan simply does not include.

AR Guide knowledge

Common causes

  • Service excluded from the benefit plan
  • Benefit not part of the purchased plan
  • Coverage limits reached

AR Guide knowledge

What AR should verify

  1. Review the patient's benefit plan document for the specific service
  2. Confirm the service is not covered under any rider or amendment

AR Guide knowledge

Recommended action

  1. If the exclusion applies, bill the patient per plan rules
  2. If you believe it should be covered, appeal with the benefit document and policy evidence

About this guidance: Note

AR Guide knowledge is general reference content written by our team — it is not payer-specific policy and never replaces the payer’s documentation or your contract. Always confirm specifics with the payer.