AGAR Guide
CARC174ReferenceCurrentVerified Aug 15, 2026

CARC 174

AR Guide Workflow

Eligibility & Coverage

Coverage could not be verified or was not active for the date of service — member not found, coverage lapsed, or eligibility requirements not met.

Open denial workflow

AR Guide explanation

What it means

The service was not prescribed prior to delivery.

AR Guide knowledge

Common denial category

Eligibility & Coverage — Coverage could not be verified or was not active for the date of service — member not found, coverage lapsed, or eligibility requirements not met.

AR Guide knowledge

Common causes

  • Prescription obtained after the service was provided
  • Missing prescription documentation

AR Guide knowledge

What AR should verify

  1. Review the prescription date vs. the service date

AR Guide knowledge

Recommended action

  1. If the prescription exists and is valid, appeal with documentation
  2. If the order was truly after delivery, adjust per the plan

About this guidance: Note

AR Guide knowledge is general reference content written by our team — it is not payer-specific policy and never replaces the payer’s documentation or your contract. Always confirm specifics with the payer.